SMH One of World’s ‘Most Wired’ Hospitals

SMH One of World’s ‘Most Wired’ Hospitals

Thursday, November 01, 2018

SARASOTA (Nov. 2, 2018) – Sarasota Memorial Hospital was recognized as one of the world's “Most Wired” hospitals today.

Results from the 20th Annual HealthCare’s Most Wired® survey, released at the College of Healthcare Information Management Executives (CHIME) Fall CIO Forum in San Diego today, recognized Sarasota Memorial among the world's most tech-savvy hospitals pioneering technologies that promote better and more secure patient care.
The CHIME report, which shares best practices nationally and globally across the healthcare IT industry, highlights two key areas that emerged in 2018: the use of foundational technologies such as integration, interoperability, security and disaster recovery; and the use of transformational technologies to support population health management, value-based care, patient engagement and telehealth. 

“Healthcare IT has the potential to revolutionize care around the world, but to meet that potential, it must be used strategically,” said Russell Branzell, president and CEO of CHIME. “The technology is important, but leadership and a strategic vision are equally important. The diversity of the organizations that earned Most Wired status this year shows quality care can be achieved almost anywhere under the right leadership. By sharing the best practices in Most Wired, we hope quality care will one day be available everywhere.”       

Hospitals earning high marks for their use of information technologies are recognized for developing sophisticated IT systems that support quality and safety, such as bar code medication administration and real-time decision support alerts, clinical integration to provide a patient-centered record across the continuum of care; and security systems and controls to monitor for malicious activities and protect patients and staff from privacy breaches. 

This is the second year in a row that Sarasota Memorial made the “Most Wired” list. Some of SMH’s IT initiatives include:

  • Using telehealth to provide health assessment and services to patients. Sarasota Memorial’s telestroke program uses telehealth technology to fill vital gaps of care in the Southwest Florida region. Using an online app with high-definition video, SMH’s stroke team provides neurological assessments 24 hours a day, seven days a week, remotely from SMH to Desoto Memorial Hospital and other clinical settings where neurologists are not immediately available to assess patients in stroke emergencies.

  • Offering secure messaging with clinicians and patients on mobile devices. Among other applications, SMH offers real-time, secure text updates from the operating room to designated family members to ease their worries while they are waiting for a loved one in surgery. Sarasota Memorial also pioneered the use of Voalte, a communication tool that allows caregivers to send and receive secure text messages and receive critical care alerts on a smart phone.

  • Implementing sophisticated monitoring systems and data access audits that detect unauthorized access or external intrusions.

  • Using electronic health record data with secure population health tools to help identify and manage population health and chronic disease.


Sarasota Memorial Chief Information Officer Pam Ramhofer said everyone benefits when a hospital is “wired.”  
“We are fortunate to have a leadership team and care providers who believe in the power of technology to enhance communication between patients, staff and physicians, assist in clinical decision-making and improve overall patient care,” said Ramhofer, who was presented the SMH’s Most Wired award at today’s conference. “I’m happy to accept the award on behalf of the entire SMH team.”


The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers, chief medical information officers, chief nursing information officers, and other senior healthcare IT leaders. With more than 2,700 members in 51 countries and over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit

About Sarasota Memorial
Sarasota Memorial Health Care System is a regional referral center offering Southwest Florida’s greatest breadth and depth of care, with more than 900,000 patient visits each year. Its flagship 839-bed, acute-care hospital has been consistently recognized as one of the nation’s largest and best, with superior patient outcomes and a complete continuum of outpatient services – from urgent care, trauma and emergency services to laboratory and diagnostic imaging, home health, skilled nursing and rehabilitation. SMH is the only hospital in Florida to have consistently earned the federal Centers for Medicare & Medicaid Services’ highest 5-Star quality award since the rating system launched in 2016.